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Why Choose Us

  • Price Guarantee & 30 Day Price Protection

    Buy now and price shop later. At Auxney, we pride ourselves on offering you products at guaranteed low prices. From time to time we are not able to see what the competition is doing. 

  • Market Leader with new products

    We make sure we are first to market when it comes to new products. Just click on the “What’s New” tab. We work with our manufacturers to put together great packages to give you the best value in a clothing purchase.

  • Fast Order Processing and Great Shipping Rates

    We’ve all heard the saying “time is money”. Most in-stock ground or express orders ship the same day if placed before 12pm central time. In addition to fast order processing. Huge Stock Levels and Vast Selections
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FAQs

  • Who can I ask for help with my order?
    We’re here to help. Our Customer Service team are available Monday - Friday 8:00am - 6:00pm AEST. Please reach out via the live chat function on our website, or via email at sevice@auxney.com.
  • How do I change my order?
    If you need to make urgent changes to your order, please reach out via the live chat function on our website, or via sevice@auxney.com.
  • What do I do if my item is faulty?
    We ask that you kindly contact our Customer Service team via the live chat function on our website or via email with your order number and images of the fault. Please note, we classify an item as faulty if it has arrived damaged or if a fault has occurred within 3 months from the order date. Damage outside of 3 months, is considered normal wear and tear.
  • Where is my return? 
    All returns will be processed within 3-5 business days of being received at our warehouse. Please reach out to our Customer Service team if your tracking shows ‘delivered’ and the processing time has exceeded 5 business days. All funds should appear on your bank statement within 5-10 working days. Please note, refund processing times are dictated by the card issuers and are outside of our control.